In the Information Technology world there are many options to pursue if one is looking for a solid and trustworthy career. One particular job specifically has proved being of great interest and is currently in dire need of more recruits. This IT job is that of a “Database Administrator” or for short, a [...]
It is a great for professionals to strategically combine the related bodies of expertise. For someone involved with IT infrastructure projects, ITIL is a great complementary certification. What I find is that often the specialty knowledge drives the PRODUCT of efforts, but the project management skills drives the PROJECT that produces the PRODUCT. On solid [...]
IT, by nature, is innovative – changing and adapting to remove the constraints of manual business operations and streamline the efficiency of organization. To adopt the mentality of “set it and forget it” with your technology is a sure way to tell your clients “we are resolved to becoming outdated and inferior.” At the same [...]
What is Availability Management
As you will have learned on your ITIL Managers training course, the most important feature of a quality IT service is availability. Users / customers need the service to be there when they need to use it! Availability Management aims to deliver these levels of availability at the appropriate cost and despite [...]
Any companies in the life science industry are required to reach compliance with the regulations of the FDA, ISO, CLIA, and EMEA and other regulatory bodies. There are a few ways to accomplish this. As a part of reaching compliance, companies must manage and record their own training processes. Some companies will find outside agencies [...]
Is this yet another article about the sort of business architecture that discusses the construction of environmentally friendly, eco-efficient buildings that recycle their own waste for power and have vast acreages of grass for a roof?
Nope, sorry, everyone looking for that sort of business architecture article should stop here. Having said that, this business architecture [...]
Where should you start when building your CMDB?
Many consultants and vendors suggest purchasing a tool before beginning the building of the CMDB.However, this is unnecessary since most IT organizations have very little idea, from the outset, about exactly what type of information will eventually wind up in the database(s).
To start, an Excel spreadsheet will work [...]
Lots of folks seem to have high expectations for the newly updated version of the IT Infrastructure Library (ITIL).
In an interview with IT Business Edge, ITIL: Change Is Gonna Do You Good, Mark McManus of Computer Economics says that Version 3 of ITIL, released in late May, “provides a more practical approach to ITIL implementation” [...]
The modern Enterprise IT Infrastructure as we know it today has evolved over the years, from the huge computers in the mid 1940s, which could not even do what our small calculators can do today, to the years of mainframes. We now have high processor computers with lots of storage space and high speeds that [...]
Communications are a critical deliverable of every successful project and a key project management soft skill. You may not have thought of communications as an actual project deliverable, but it is. It may not be the one your client or customer places the most emphasis on, but that’s because every client and customer will take [...]
12oclock